The customer care staff at Aurate
Jewelry is well-known for their promptness and willingness to assist customers.
Whether you have questions about a particular piece, seek assistance with an
order, or need advice on sizing or the customization choices available, their
trained and polite experts are readily accessible to provide rapid and
personalized guidance.
24/7
Customer Support
Aurate Jewelry always communicates openly with its clients regarding the status of their orders. They offer
tracking information for orders, enabling consumers to follow their shipments'
progression at any given time. In addition, to maintain customer transparency
and effectively manage their expectations, they proactively convey any updates
regarding delays, backorders, or other pertinent information.
Free
Shipping
Aurate Jewelry offers free shipping
on all orders placed and delivered within the specified shipping territories.
This feature indicates that you do not need additional fees to receive basic
shipping. Customers worldwide can utilize the free shipping offer for domestic
and international orders.
Return
Policy
Aurate Jewelry offers a hassle-free return policy to guarantee customer satisfaction. They accept returns within the first thirty days after the delivery date. However, the item must be in its original packing and unused condition to be eligible for a
return.
Additionally, the returned item must
include any documentation or certificates. Exchanges allow clients to choose a
different piece of jewelry, whereas refunds are issued using the same mode of
payment used initially.
Aurate
Jewelry Financing Options
Aurate Jewelry utilized a prominent
online financing platform known as Affirm. Customers can pay for their Aurate
purchases in monthly installments through the website.
Splitit is another financing option
offered by Aurate Jewelry. With Splitit, you can divide your purchases into interest-free monthly payments.
Aurate Jewelry endeavors to give you
flexible payment options by providing feasible financing options to help you
acquire your desired pieces without the need for immediate full payment