Based on our experience and in-depth research, we have identified the
following factors as crucial for shoppers to consider when buying a diamond
online. Drawing from over a decade of experience in the industry, we firmly
believe that opting for a reputable jewelry store when buying a diamond or engagement
ring is in the buyer's best interest. This approach helps prevent potential
scams and ensures long-term benefits.
Here are our most compelling reasons for why buying a diamond from a reputable retailer is the best approach, even if it comes at a slightly higher price:
Reliable Return Policies: Many unreliable online vendors may
not honor their stated return policies due to the structure of their
businesses. In some cases, they might lack the necessary cash reserves to
process significant and timely returns. This could lead to lengthy delays
before a buyer receives a refund.
Essential Repair Services: The option to repair a setting is
critical, particularly as side stones can become dislodged from the mounting
over time. Moreover, resizing requirements may arise in the long term. Numerous
small online retailers lack in-house capacity for such services and might even
be out of business when these services are needed. As a result, taking their
"lifetime" warranty at face value might not be advisable.
Balancing Price and Quality: It is prudent to strive for a fair price while maintaining high quality. A price that seems too good to be true should raise concerns. Online diamond markups range between 15% and 25%, and
offering a higher discount is practically impossible unless the diamond has a
significant flaw.
Long-Term Customer Service and Warranties: The significance
of long-term customer service and warranties should not be underestimated. The
ability to trade a diamond and pursue an upgrade is also valuable. A reputable
retailer should be willing to provide a fair deal when upgrading to a different
diamond.
Trustworthy Diamond Grading: Many online sites and local
brick-and-mortar stores offer diamonds graded by unknown labs or not graded at
all. This emphasizes the necessity of acquiring a diamond graded by reputable
institutions such as GIA or AGS.
Taking into account the factors above, we have pinpointed the following jewelers as the foremost and optimal destinations for purchasing diamonds and engagement rings:
James Allen
As one of the world's largest diamond companies, James Allen
has garnered a reputation for transparency and adhering to best trade
practices. Renowned for its exceptional 3D technology, the company offers a
superior visual representation, showcasing every facet and angle of diamonds and engagement rings—surpassing any other entity in the industry. In
addition, James Allen offers a lifetime warranty and a price match
guarantee. This unique combination of competitive pricing, dedicated customer
service, and unparalleled quality meets every buyer's expectations. For additional insight, read our James Allen review.
James Allen was established by Oded
Edelman, James Schultz, Michelle Singler, and Dean Lederman as a background. Following its
acquisition by Signet Jewelers, James Allen has become the world's largest
privately held online diamond and bridal jewelry company.
Benefits of Buying at James Allen Include:
- 24/7 customer service.
- Financing options and lifetime warranty.
- 1 Year free resizing and free engraving.
- Free worldwide shipping and jewelry insurance.
Blue Nile
Blue Nile is a prominent figure in online diamond and fine jewelry, holding a leadership position in the industry. The company pioneered by introducing integrity to the diamond sector and spearheading a transformative shift in the online fine jewelry landscape during the late 1990s. Reflecting on our journey at Petra Gems, which initially focused on trading estate jewelry when venturing into online diamond sales, we were struck by the remarkable craftsmanship exhibited by Blue Nile. This impression grew stronger as we facilitated the sale of numerous pre-owned Blue Nile engagement rings. The company has consistently modernized its online platform and harnessed cutting-edge technology, enhancing the diamond purchasing experience and ensuring customer satisfaction. Refer to our Blue Nile review for additional insights.
Benefits of Buying at Blue Nile include:
- Free returns and shipping.
- Diamond price matching and upgrade program.
- Free lifetime warranty and secure shipping.
- Jewelry insurance
and service and student discounts.
Whiteflash
Whiteflash is a leading retailer
specializing in precision cut Hearts and Arrows diamonds and designer
engagement rings. Educated buyers have the company's A Cut Above® diamonds in
high regard due to their exceptional quality and desirability. Whiteflash
offers a diverse range of designer engagement ring brands at equitable prices. Whiteflash also holds ISO 9000
certification, affirming its commitment to quality and operational excellence.
As a distinguished member of the American Gem Society, Whiteflash is
headquartered in Houston, Texas, and extends its services to clients across the
United States, Europe, Asia, and Australia. For more insights, refer to our Whiteflash review.
Benefits of Buying at Whiteflash Include:
- Extensive Inventory: Whiteflash grants shoppers access to an extensive collection of in-house hearts and arrow diamonds graded by GIA, offering them a wide selection.
- Authentic Designer Collections: The company proudly features
authentic designer collections from renowned names such as Tacori, Simon G, Verragio, A Jaffe, and Danhov.
- Lifetime Trade Benefits: Customers who purchase at
Whiteflash enjoy lifetime trade benefits applicable to all
diamonds.
- BBB Accreditation and Recognition: Whiteflash holds an A+
rating from the Better Business Bureau (BBB) and has consistently clinched the
prestigious BBB Pinnacle Award since 2004.
Brilliant Earth
Brilliant Earth is on a mission to make beautiful jewelry. Since 2015, they have strived to be transparent in
their business and are trying to make the jewelry industry more compassionate.
With its motto, "luxury with a conscience," the company designs
unique jewelry pieces in San Francisco that are then brought to life by its
expert artisans. In addition to its robust online presence, the company also
has several showrooms. Brilliant Earth has also partnered with the Rainforest Alliance. For more details, explore our Brilliant Earth review.
Benefits of Buying at Brilliant Earth Include:
- Free shipping both ways.
- Flexible payment options.
- Free lifetime warranty and diamond upgrade.
Brian Gavin
Brian Gavin Diamonds is ideal for enthusiasts
searching for high-quality AGS-graded diamonds. Brian Gavin is a well-known name in the diamond industry and a pioneer in cutting diamonds. He is a fifth-generation diamond cutter who invented the heart and arrow cut. Given Brian's contribution to the diamond industry, recognizing his brand is the least we can do. Refer to our Brian Gavin Diamonds review for more insights.
Benefits of Buying at Brain Gavin Diamonds Include:
- The expertise of a master cutter.
- Legacy name and 5th generation diamond cutter.
- Standard shipping and return policies.
Tiffany & Co.
Since its founding in 1837, Tiffany & Co. has been
regarded as the pinnacle of luxury for its unique jewelry designs and
exceptional products. Tiffany diamonds are also highly regarded for their
brilliance and quality. The company rose to fame in the early 20th century
under Louis Comfort Tiffany, Charles
Lewis Tiffany’s son.
The company operates 300 stores globally, with net sales of
$4.44 billion in 2018. While Tiffany is a well-known brand cherished for its
quality, we are convinced that our top-rated brands, like James Allen and
Whiteflash, also offer superior quality and shopping experiences, such as
Tiffany & Co. For
further information, refer to Tiffany’s FAQ.
Benefits of Shopping at Tiffany & Co. Include:
- A
well-known brand known for its quality.
- Given Tiffany's brand recognition, its products retain value, albeit at a premium price when bought.
- Ability
to visit one of the 300 Tiffany’s stores for an in-person shopping
experience.
- Returns are accepted within 30 days, and complimentary standard shipping ($20 for
next-day shipping).
Costco
For shoppers looking for a retail option, Costco has a
vibrant fine jewelry section as part of its products and services. Diamonds
sold by Costco come with a GIA graded report for stones weighing a carat or
more. However, many of their products do not offer the exact description and are described in general terms as having “VS2” clarity and “I” color. We
believe our top-rated jeweler is still the better choice.
Costco is a renowned membership-only big-box warehouse club
retail giant operating stores across the United States. The corporation is a
renowned name when it comes to every household need. However, the retail giant
also offers good-quality diamonds and jewelry. While our top-rated retailer is
still the perfect choice for your diamond or engagement ring needs, Costco is
also viable. The main drawback with Costco is that they often do not share full
product details and only confirm that their diamonds would have at least a
clarity grade of “VS2” and a color grade of “I” or better. To learn more about Costco, refer to their jewelry section.
Benefits of Shopping at Costco Include:
- An
ability to inspect items in person at one of their stores.
- Costco
provides a description written by a graduate gemologist.
- Jewelry
or gemological grading report.
- A GIA
grading report for diamonds 1 carat or larger.
- Buyers
might need to consult an appraiser elsewhere for insurance purposes.
Jared The Galleria of Jewelry
Jared The Galleria of Jewelry is a well-known jeweler with
retail locations in many U.S. cities. They also have an online presence, though
not as prominently as our other top-rated retailers. As one of Signet Jewelers'
brands, they have the resources and connections to get the latest jewelry
designs and products to market and keep up with the trend. However,
James Allen is still preferred for diamond and
engagement ring shopping.
Benefits of Shopping at Jared Include:
- Extended
service plans along with related warranties and guarantees.
- Safe
shipping options for online shopping.
- Returns
and exchanges fine jewelry.
- Financing
options and free cleaning services.
Ritani
Founded in 1999 by a family of jewelers, Ritani is renowned for its
elegant and high-quality fine jewelry. Expert artisans in New York uniquely
design Ritani's jewelry pieces, and while they offer reasonable pricing on
loose diamonds, their settings and semi-mounts genuinely shine. In addition,
Ritani's transparent diamond pricing, complimentary in-store preview, free
returns, price matching policy, lifetime care package, and lifetime warranty
are all valuable and advantageous features. For additional information, explore our Ritani review.
Benefits of Buying at Ritani include:
- Transparent
Pricing: Ritani provides a transparent breakdown of each diamond's
wholesale price, operational costs (e.g., shipping, packaging, and
processing), and the final margin earned by Ritani.
- Market
Analysis: Ritani's software analyzes over 200,000 diamonds and offers the
best possible prices.
- Price Matching:
The company offers a comprehensive price matching policy.
Aurate
Founded in 2015, Aurate offers exceptionally well-crafted fine jewelry at
highly affordable prices. Aurate's designs are known for their contemporary
style and elegance. The company also profoundly cares about environmental
sustainability and maximizes the use of recycled gold. For your everyday fine
jewelry needs, Aurate is an exceptional choice. For more insights, read our Aurate review.
What makes Aurate a good choice?
- Highly quality
fine jewelry at affordable prices
- Contemporary,
classic, elegant designs
- Good customer
service
Clear Origin
Established in 2017, Clear Origin has carved a distinct niche by
concentrating solely on lab-grown diamonds, primarily enhancing the diamond
purchasing process. The company's founders bring decades of invaluable
expertise from their extensive involvement in the diamond industry. Beyond its
specialization in lab-created diamonds, Clear Origin extends its offerings to
encompass distinctive and exquisite fine jewelry collections. For additional insights, explore our Clear Origin review.
Benefits of Buying at Clear Origin include:
- Free Shipping
with 100 Days of Returns
- Modern Website
with a 360-Degree View of Diamonds
- GIA and IGI
Certified Diamonds
- Hand-picked and
inspected lab diamonds only.
Please also check our article on the best lab-grown diamonds for additional
reference.