Hannoush Jewelers Review (are they worth a visit)

Nothing makes Hannoush Jewelers stand out among other physical retailers. There are more downfalls than positives, making it hard to recommend the jeweler to potential customers.

One of the biggest downfalls is that the diamonds sold come with EGL certificates instead of AGL or GIA, which are far more trustworthy. EGL certified diamonds are often of a lower quality, and the properties of the diamonds on the certification usually do not match what is being sold.

Given that Hannoush Jewelers have over 50 locations, the positive aspect is that it offers accessibility to many different customers; the presence of an online store only adds to this.

Hannoush Jewelers is mainly family-owned, but individual owners run many franchise stores. However, the company has built itself on providing customers with the best diamond and jewelry education, which can be found in-store and online resources on their site.

Settings: While the diamonds fall short compared to James Allen's online offerings, the engagement ring settings are not too bad. There is a fairly wide selection in-store, while a wider collection can be found on the Hannoush online store.

Brands: Besides offering the Hannoush brand, the store holds other sought-after engagement ring designer brands such as Tacori and IDD.

Semi-mounts: Hannoush has a decent range of bridal semi-mounts. These are settings without the center stones. This benefits this jeweler because their diamonds are not the best. If you fall in love with one of the bridal sets, you can purchase it without the diamond to later match the set to a diamond purchased from a reputable jeweler, such as James Allen.

Physical jewelry stores are commonly known to have higher premiums than online stores. Sometimes, the premiums can be justified by the store being a luxury brand name or having exceptional service and product.

However, when it comes to Hannoush Jewelers, they need something to offer that makes up for their high premiums. The diamonds are of a low standard and do not have a decent certification, yet they hold a much higher price tag than better quality diamonds sold at Blue Nile and James Allen.

The experience of purchasing your engagement ring from a physical retailer does not make the premium worth it since nothing special is offered to clients in-store.

At times, you could save up to 50% on a diamond engagement ring of a much higher standard when buying from James Allen or Blue Nile.

Clients can request custom-designed pieces in-store at various Hannoush Jewelers locations. The custom design process can either include designing a piece of jewelry from scratch or updating an existing heirloom or ring.

Hannoush Jewelers use a team of expert craftsmen to bring these designs to life and translate the idea into a reality.

The website for Hannoush Jewelers is redeeming on their behalf. It is clean, elegant, and kept simple with a few tabs and beautiful pictures of their jewelry.

It is reasonably easy to navigate through the website, and when searching for engagement rings, a couple of options are available to browse through. The problem, however, is that you can only filter down the rings by newest, name, and price, taking away the option to filter by style or metal.

The rings are displayed nicely, and when you have chosen one, a fair amount of detail will be available as to the properties of the ring coupled with a clear stock picture of what the ring looks like.

You can easily create your account on the site, which helps you access finance options and safely order and purchase jewelry to be shipped.

Being a family-run business, Hannoush Jewelers emphasizes customer service. This has not worked out as much as the company could have hoped due to many stores having been franchised. However, there are some customer service advantages when purchasing from Hannoush Jewelers.

Return Policy: Hannoush Jewelers offer a 30-day money-back guarantee on jewelry and diamonds purchased from the store.

Lifetime guarantee: A lifetime guarantee on diamond jewelry covers manufacturing defaults.

Free cleaning and inspection: Hannoush Jewelers offer customers free cleaning and inspection of their jewelry after purchase.

Free layaway: The company offers in-store free layaway options for those who do not want to enter into a financing program.

There are two financing options at Hannoush Jewelers. The first is a Hannoush Credit Card allowing for revolving store credit. This account can be paid for and managed online for easy access.

The second is a no-credit needed leasing option for those who do not want to enter into credit agreements but still wish to purchase their desired jewelry over time.

Both of these can be applied online or in-store.

• Financing options available
• Semi-mount bridal selection
• Free cleaning and inspections

While it might be tempting to visit a Hannoush Jewelers store because they are a family run business with many locations across the USA, it would be better to stay away.

You will extend your budget further and receive a much better-quality diamond engagement ring if you take your business online to James Allen or Blue Nile. Not only are the diamonds at these two stores of higher quality, but they also come with GIA certificates, which is a definite must.

Hannoush Jewelers cannot substantiate their premium prices with their quality or service.