House of Hung Review: Is this Jeweler Worth the Visit?

House of Hung gives its customers a great in-store experience. Walking into the House of Hung store, they are greeted with neatly set out rows of display cases, mainly focused on engagement rings and set with either diamonds or a large range of gemstones.

The staff working at the House of Hung is noteworthy. They allow customers the space to browse the store freely on their own and only step in when help is needed. This is a great reprieve from many other jewelry stores where a sales assistant always hangs over a customer, pushing towards a certain item.

The selection at the House of Hung is also great. They have some outstanding diamonds on sale and beautiful colored gemstones to set in fine jewelry or to make a unique engagement ring.

Gemstones: House of Hung are known for its extensive range of gemstones. Many retailers focus only on diamonds, which is why it is refreshing to find a store that caters to both types of stones. Their gemstones are stunning and come in a range of different colors, carats, and cuts.

Certification: The stones sold at House of Hung come with GIA or AGS certification. This is a good sign when purchasing from a retailer because many choose to cut corners and sell diamonds with lesser certifications or no grading.

Assistance: House of Hung is known to have an enviable reputation among other retailers because customers usually remark how helpful, knowledgeable, yet relaxed their staff is.

One can always expect to pay more for a diamond or engagement ring at a physical retailer compared to shopping online. This is because the physical jewelry stores have much higher overheads to pay, which in turn increases the price tags that their products hold. However, it comes down to how much the physical retailer controls this and how high they are prepared to push their prices.

Luckily, House of Hung is one retailer that does not overdo this and keeps their prices relatively low. Comparing a diamond from House of Hung to a similar diamond from James Allen, a 20-30% price increase will be seen. While this might seem plenty, it is low compared to other physical retailers. Besides, House of Hung offers a great experience to make the premium worth it for those looking for their diamond ring experience to be carried out in an actual store.

With expert craftsmen and designers, House of Hung creates exquisite rings for customers who can choose between their decent selection of diamonds or engagement rings. Alternatively, a customer could ask for an engagement ring to be made from an idea or sketch, to which request House of Hung will happily comply.

House of Hung has no up-to-date website, but they have running Instagram and Facebook pages. This can likely be due to the presence being focused in Singapore or the old-fashioned need for customers to visit stores instead of shopping online.

The Instagram page is set out nicely, with stunning pictures of gemstones, engagement rings, wedding bands, and sketches of jewelry waiting to be made. It gives one a good feel of the intentions and designs of the store and is worth a visit.

The Facebook page is more comprehensive and gives more details on contacting the store or seeking help. The page is also full of beautiful imagery of gemstones and sketches and holds some wonderful customer reviews from previous clients who have all enjoyed a good experience in-store.

House of Hung is known for their great customer service, which is one of the reasons they have many return customers and are one of the best-known jewelers in Singapore. The service, both before and after a purchase, is great, and the process is pleasant.

Inquiries: Customers can make easy contact with someone at House of Hung through their Instagram or Facebook page.

Service: With expert craftsmen and designers, customers can have their jewelry made, repaired, or restored in-store with one of experts.

There seem to be no advertised financing options from the House of Hung. Customers will either need to enquire about this in-store or use a third-party financing plan to fund their purchase over a certain period.

House of Hung is a store worth a visit. When willing to spend a higher premium for the ability to shop in-store at a jeweler compared to doing so online, the store is a great choice. The selection of diamonds and gemstones is stunning, and the customer service is better than most.

However, if this premium seems high and the prospect of shopping online sounds possible, James Allen and Blue Nile have some gorgeous engagement rings and stones at a lower cost.