Jan Logan Diamonds Review: Are they legit?

The Jan Logan locations are almost identical to each other. The stores are much smaller than most other retailers, with limited jewelry to view, spanning only two or three showcases. The salespeople are friendly and helpful, although not always knowledgeable about diamonds and other important factors.

There are only around seven sample rings for customers to view in-store, which do not have real diamonds. Customers need to view and try on these rings and then order their ring online, following which process they would be required to wait a few weeks for the ring to arrive.

This business model is quite odd. Customers who shop in-store at a jeweler want to see the ring they are purchasing in real life and to be able to make a purchase in-store and hopefully walk out with their desired ring. This does not happen at Jan Logan, thereby stripping shopping at a physical retailer of its attraction.

GIA Certification: Some diamonds sold at Jan Logan come with GIA certification. However, one will still need to ask the sales assistant to dig through records to find the certification. Oftentimes, the certifications are not on the show, forcing a customer to ask for it, or else it will be impossible to know whether or not the ring being purchased has been certified.

Unique Designs: Jan Logan features a great range of colored stones placed with precious metals to create truly unique and breathtaking pieces that speak to a special someone. These may not be usual designs but are made to be worn daily.

Quality: Jane Logan only uses the best quality materials and diamonds or gems in their work; all pieces are made of the highest quality and workmanship.

Considering all the other flaws, the Jan Logan pricing seems less extreme than many other physical retailers. Although the premiums will be more than one might expect to pay online at James Allen or Blue Nile, they are still low enough to make them slightly more affordable.

The problem is that it is difficult to compare the diamonds from Jan Logan to an online site such as James Allen; for it is impossible to be certain about the qualities of the diamonds in-store because they are likely not the actual diamonds purchased online. However, one can expect to pay roughly 20% more at Jan Logan than at James Allen, which is not too much of a premium.

Jan Logan allows customers to create their bespoke jewelry. Customers can collaborate with talented designers, jewelers, and gemologists based in the Sydney Studio, where the team will guide them through the whole process, starting from the first consultation to the finishing of the piece. Using only the highest quality materials and rare gemstones, the piece will be one-of-a-kind.

The Jan Logan website is pretty and showcases unique jewelry with soft pastels and colors. The front page is mainly formed of images and videos that give the customer a real feel for the ethos and design behind the company.

There is one picture shown per ring, but it is large and clear enough to get a good feel for the diamond and engagement ring. A small amount of information is offered along with the image, enough to understand the qualities, though not necessarily to draw a customer in.

All other information can be found easily on the site, including important care information that helps customers keep their Jan Logan pieces in the best condition possible.

Shipping: Jan Logan offers free shipping, both domestic and international.

Returns: Items purchased from Jan Logan can be returned within 14 days of delivery, either for a credit note to the purchase's full value or for an in-store exchange.

Guarantee: Any defects or damage caused by a manufacturing fault will be repaired or replaced by Jan Logan.

Jan Logan does not offer any financing options to its clients, meaning that this will need to be sourced privately before purchasing from the company.

• Unique and colorful jewelry
• Bespoke jewelry design service

People look to purchase from physical retailers to try on their ring, purchase it then and there, and walk out with it. This is not what Jan Logan offers, which can be a real problem for those looking for this experience. Customers have to wait a few weeks for the arrival of a ring that they have not even tried on—much the same experience as they would get while shopping online.

Instead, it would make more sense to take one’s money online to James Allen or Brilliant Earth, where there is surety regarding great quality and a much lower price to suit the budget better.