Rogers Hollands Review 2023 (Diamonds & Fine Jewelry)

Given that some of their stores are in malls, one would not expect a memorable shopping experience. However, Rogers and Hollands stores stand out among the retail-chain stores and offer a reasonably decent environment and experience.

Rogers and Hollands can boast some gorgeous diamonds yet bring themselves down by holding some diamonds that are not as great and have questionable certificates—knowing what you are buying and comparing diamonds when in-store with online sites is crucial.

Rogers and Hollands offer a wide range of other jewelry to cater to different needs, featuring personalized family jewelry and some nice watches. The company also often has sales online, which could help you save money when purchasing an engagement ring, a diamond, or jewelry.

Long history: Many customers tend to gravitate towards a business with a long, family-run history. It creates more trust between customers and retailers and offers more comfort during the shopping experience.

Location: With 64 stores in 10` states, Rogers and Holland are easily accessible to many people. Several customers still feel that buying an engagement ring or diamond in-store offers a much more profound experience than online, and Rogers and Hollands offer precisely that.

Diamond Education: While this might not be abundant in-store, Rogers and Hollands have an extensive diamond education page online, helping customers learn about the 4 Cs, settings, and metal. This allows them to make a more informed decision when purchasing a piece of considerable value.

There can be no fair comparison between the prices of diamonds at Rogers and Hollands, compared to James Allen or Blue Nile. When shopping at Rogers and Holland, you can expect a price increase between 25% to 50%. Worse, the overall experience is not worth the price one has to spend for it.

Not only will you be assured of lower prices at one of these online stores, but you can be confident that the diamond will be of good quality, coming with the right certification as well.

Rogers and Hollands do not allow for custom designs from scratch on their site, but you can purchase a diamond and setting separately and match the two to create your unique ring. Though it does not allow as much freedom as you might get from other jewelers who let you create your ring from an idea, it is indeed some latitude to match your favorite diamond to a setting.

As with the long history of Rogers and Hollands, the website is quite outdated. It is not nearly as elegant as the leading online sites and is overwhelming.

Once you navigate the different banners and adverts, you can start looking at engagement rings. To simplify the process, you can choose what you would like to browse through, whether by setting style, shape, or lab-grown diamond rings.

Choosing a ring to view on the site does not give you enough freedom to view the actual setting because the number of pictures available per ring is not enough. However, some information is offered in the setting, which you need without becoming tiresome.

There is a pop-up window for customer care to chat with an assistant, but this is only during certain hours of the day since it is not a 24/7 option.

Rogers and Hollands promise customers a comfortable experience during the shopping experience and go above and beyond to ensure that the customer's care continues once the purchase has been made.

Return Policy: Rogers and Hollands offer a full refund on items within 60 days of purchase. Purchases can also be returned for store credit if returned within 100 days of purchase if the item has the original slip and is in original condition.

Jewelry Protection: There are different jewelry protection plans to choose from, such as a 3-year term, a 5-year term, and a lifetime term, to ensure that your jewelry stays in the best condition possible.

Trade-in Program: Rogers and Hollands will trade in your jewelry for 100% of the purchase price if the new item is double the original price.

Rogers and Hollands offer special financing to customers, which can be easily applied online. You can also manage and pay your account online and use it as revolving credit to purchase multiple items from the store over time.

• Some of the diamonds are of beautiful quality
• Many stores across the USA for easy access
• Good trade-in program available in-store

Some of the diamonds sold at Rogers and Hollands are nice, but there is an overwhelming number of disappointing diamonds on offer, all of which hold a similarly high price tag. If you are not worried about seeking an in-store experience, we highly recommend you take your budget online to James Allen or Brilliant Earth. There, you will find a vast selection of diamonds and engagement rings for prices that will make your budget extend more than it would at Rogers and Hollands.